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At Polygraph, we deliver comprehensive end-to-end services designed to ensure maximum performance, reliability, and long-term value of our machinery. Our service approach combines deep engineering expertise with a strong focus on customer success across every stage of the equipment lifecycle.
Our capabilities begin with mechanical and electrical design, engineering, and system integration, ensuring that each solution is precisely tailored to customer requirements and industry standards. We follow strict assembly, testing, and quality control disciplines to guarantee consistent performance, safety, and durability.
Service, engineered a press is only as good as its output under production pressure. Our support model is built to remove risk at handover, protect repeatability over time, and keep performance stable across years of running.
Production readiness is validatednot assumed.Commissioning is where installation becomes a baseline.We align setup, calibration, and trials to agreed acceptance criteria and document settings so performance is repeatable, not operator-dependent.
Scope Includes
Site readiness review and pre-install checklist
Mechanical assembly, alignment, guarding
Electrical & controls integration
Calibration, dry runs, safety validation
Performance verification & acceptance sign-off
Calibration, dry runs, safety validation
Deliverables
Commissioning checklist & acceptance record
Baseline settings / as-built documentation
Handover pack for production & maintenance teams
We don’t just install equipment we deliver production-ready systems with documented baselines
Stable output comes from disciplined maintenance
Training isn’t a formality (performance repeatability)
Scope Includes
Operator & maintenance training modules
SOPs for start-up, shutdown, cleaning, safety
Changeover routines & running discipline
Fault isolation guidance & escalation flow
Remote support when required
The goal is simple: stable running, predictable output, fewer avoidable errors.
Uptime is engineered and maintained. We support planned maintenance and corrective repairs with structured checks, clear reporting, and action closure so performance doesn’t drift and issues don’t repeat.
Scope includes
Preventive maintenance schedules & audits
Mechanical / electrical inspection routines
Troubleshooting & corrective support
On-site service visits (as per scope)
Service reports & action closure tracking
Maintenance is not a cost line it’s output protection.
Parts discipline reduces risk. Upgrades protect lifetime value. We support genuine spares planning and modernization paths to keep machines reliable, supported, and production-relevant.
Scope includes
Genuine spares & wear-parts supply.
Critical spares recommendations (by configuration)
Retrofit kits & modernization paths
Performance / automation upgrades
Obsolescence support & system refresh options
Optimization is not a workshopit’s disciplined fine-tuning. We focus on stability, repeatability, and waste reduction under your real operating conditions. We review current running practices, settings, and constraints, then recommend controlled adjustments that improve output consistency and reduce avoidable loss. Where required, we train teams on the “why” behind settings so improvements hold after we leave.
Production audit & stability review
Changeover workflow improvements
Waste & rejection reduction actions
Settings baseline refinement
Operator coaching on controls & discipline
Documentation of recommended practices
Optimization is successful only when it’s repeatable
Dismantling guidance & maintenance discipline
Transport planning inputs & packing checklist
Reinstallation planning & site readiness checks
Mechanical alignment & electrical reconnection support
Calibration & safety validation post-move
Performance verification & baseline reset
Handover documentation after recommissioning
A move should not become a performance reset
We support troubleshooting with an engineering lens. We work with your team to isolate variables, test changes in a controlled way, and document what stabilizes output. The outcome is practical: fewer repeat issues, clearer settings logic, and stronger day-to-day control.
Substrate & job condition review
Process parameter troubleshooting support
Drying / viscosity / handling guidance
Controlled trial recommendations
Root-cause isolation & corrective actions
Documentation of stable settings practices
Operator coaching for consistency
Less guesswork. More control.